Opportunities & Current Job Openings

VIVA Wellness is looking for an IN-HOUSE Marketing Leader! This Marketing Leader will lead, direct, coordinate, and spearhead our current marketing efforts and direct our current marketing team. We will consider an independent contractor or firm, BUT you must dedicate 32-40 hrs/week to VIVA Wellness and meet the requirements below.

Initially, the marketing leader will be working with management 1:1 to learn the brand mission, goals, services, and coming up with a cohesive messaging plan to push out to all platforms: website, social media (Instagram and TikTok), newsletter, Google ads, and any other media platform. Ideally also will include PR outreach.

Eventually, under the direction of Jennifer, you’ll be independently overseeing and directing the company content calendar, such as coming up with quarterly goals for sharing VIVA Wellness content, services, themes, and messaging, and then breaking these down into monthly content pieces that focus on specific services and themes, building it out to cohesively flow on all platforms and social media. This role will also involve working with current team members, understanding their roles/contributions to the VIVA Wellness marketing branch, and cohesively ensuring that the team is consistently meeting these goals.

You will be leading, building, organizing, coordinating, and growing VIVA Wellness marketing efforts, in this new company role. Creativity, passion, dedication, and desire to carve out this role are required! 

As the VIVA marketing leader, you will also perform the following duties:

1) SOCIAL — Work with the current Social Media & Marketing Graphics Creator to create captions for social. You will also plan social calendar messaging, and then direct marketing staff to create the graphics or reels and TikToks. This person also is on the line for the social calendar, ensuring posts are published consistently and error-free, in the VIVA Wellness aesthetic (you may be dictating much of that).

2) COPY — Must be a confident writer and able to independently, with little direction, write on wellness and health topics that correlate specifically to VIVA Wellness and in the VIVA Wellness tone for both the blog and site, for building out company marketing and sales materials. Excellent grammar and spelling are required! This includes working with current website developer and SEO manager to execute content per SEO and industry trends and needs.

3) NEWSLETTER — Plan, create, and execute our bi-monthly newsletter. Will also need to have a plan of how to consistently measure engagement, refine, and grow the newsletter.

4) ADVERTISING — Support graphic designer to make sure content messaging aligns with Google Ads and other advertising platforms to ensure cohesive and time-sensitive messaging across all platforms.

5) BRAND —  Will be required to have a clear understanding of all our services, explain the VIVA Wellness concept with ease and consistency, and can support in directing any point of the brand experience: helping source and select photos and graphics that appear in any part of the marketing experience, jumping in to help with phrasing for important inter-clinic communications, and be ready to creatively merge new and progressive services into the VIVA Wellness model. You will have an opportunity to experience these services, with various staff members, complimentary, as part of your role!

Purpose: Support leadership with guidance and constructive feedback on the VIVA WELLNESS EXPERIENCE and brand, and steps to take for continual growth/improvement.

Goal: Cohesive service experience and excellence that aligns with brand marketing message.

Candidate requirements: 

• Bachelor’s degree or higher in Marketing or other relevant industry
• Autonomous, ability to work independently without intense oversight to meet the goals of the role
• Ability to take constructive feedback under the direction of the owner and specialists of each discipline
• Flexible schedule and ability to respond to critical deadlines in a timely manner as set forth by management
• MUST have previous experience working in small business – REQUIRED
• Desire a leadership role that supports the goals of developing, growing, and creating this NEW Marketing Leader Role
• Clear and concise communication
• Ability to work in a team, and lead, direct, and give constructive feedback to team members of the current marketing branch
• Must be gentle, respectful, yet assertive in leadership communications to ensure that overall marketing messaging is cohesively executed set forth by the direction of management
• Creativity, passion, dedication, and desire to OWN this role are required!
• Must have respect for both traditional medicine, integrative medicine, holistic, natural health + wellness practices!!

BONUS POINTS: 

• Photography or editing skills to support the team with in-house shoots and keeping content fresh
• Your own health or wellness story that has utilized an open-minded approach to move toward your goals
• Podcast or Video content producing experience or interest. Both VIVA Wellness YouTube and Podcast are seedling concepts that we know could help us share our message and cement our position as an industry leader!
• Digital product and digital community management

If you believe you are an excellent candidate for this position, please complete our application.

Are you interested in working in the wellness community? Want to work in a growing business that will encourage your individual growth and help you achieve your goals? Apply for our open position as an additional Front Desk associate. This is a part-time position we will be filling quickly. Working at VIVA Wellness comes with so many perks!

We are looking for a talented and friendly someone who is:

• A Team Player
• Organized
• Driven
• Self-sufficient
• Enthusiastic

If you’d like a shot at joining the VIVA Wellness crew, send your resume to hello@vivawellnesswi.com

Here is the full description:

Join a rapidly growing, forward-thinking, boutique wellness practice as a Front Desk Associate. Our team specializes in a holistic approach to healing through finding root causation, as well as medical weight loss, digestive health through colon hydrotherapy, lymphatic drainage treatments (including postoperative), ultrasound cavitation body contouring, sauna, IV / IM infusions, and more!

We’re NP-founded and owned, and offer a unique variety of services performed by providers with advanced training and credentials in their specialties.

We’re fast-paced, woman-powered, high vibe, and compassionate about our clients’ success.

Front Desk Associate

The ideal candidate is passionate about health, eager to learn about our products and services, as well as interested in supporting a superb client experience at any stage — from first inquiry to raving loyal client!  Must be a go-getter, greet clients with a bubbly smile, remain pleasant on the phone and in all discussions with clients. Takes direction well and with a positive attitude as they grow in the role.

This is a great opportunity for any nursing or healthcare student to learn the environment of a boutique medical practice.

Responsibilities:

• Grow and maintain client relationships by greeting clients at arrival, assisting with client questions or requests, explaining services to current and potential clients, scheduling appointments, and maintaining records and accounts.
• Manage client communications seamlessly from many different sources: text, phone, email, website leads, and in-person
• Contributes to team effort by assisting teammates with any requests and accomplishing shared goals
• Receive payment for services provided or products purchased. All business is cash-based, no insurance experience necessary.
• Assist in maintaining office: tidying areas, assisting with laundry, organizing product, and miscellaneous tasks
• Printing, scanning, and faxing as needed and requested by teammates
• Keeps patient appointments on schedule by notifying providers of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Ability to manage and optimize a schedule by balancing client preferences, providers' schedules, and treatment room availability.
• Support in maintaining business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies and sharing them with the ordering manager, verifying receipt of supplies, and scheduling equipment service and repairs if needed.
• Comforts clients by anticipating clients’ anxieties, answering clients’ questions, and maintaining the reception area.
• Protects clients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.

Hours & Benefits:

Part-Time: Rotating 2-4 days during the week Mon - Fri from 1 pm - 7 pm.

Compensation: $15-$17/hr based on experience.

Begins with a 90-day probationary period, thereafter staff members receive generous discounts on all services, products, and offerings.

Medical Receptionist Skills / Qualifications:

• Multi-tasking
• Flexibility
• Telephone skills
• Client service
• Time management
• Organization
• Strong attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus

Education, Experience, and Licensing Requirements:

• Some university/college degree is an asset
• Experience in a business setting with answering phones and texting
• Previous experience with Google Docs, Slack, and appointment scheduling helpful but not required.
• Education or interest in health, wellness, medicine definitely would be helpful but is not required.

How to apply:

Send resumé and cover letter indicating why you’re a great fit to hello@vivawellnesswi.com